Please read these terms carefully before using dana55. By creating an account and using our services, you agree to be bound by these Terms & Conditions.
In these Terms & Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:
By registering an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy and Responsible Gaming Policy. If you do not agree with any part of these terms, you must not use our services.
dana55 reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the platform after such changes constitutes acceptance of the modified terms. We recommend reviewing this page periodically to stay informed of any updates.
Online gambling may be subject to legal restrictions in your jurisdiction. It is your sole responsibility to ensure that your use of dana55 complies with all applicable local, state, and national laws.
You must be at least 21 years of age to register an account and use dana55 services. We strictly enforce this age restriction. During the registration and verification process, you will be required to provide valid government-issued identification proving your age. Any attempt to circumvent age verification will result in immediate account closure and forfeiture of all funds.
dana55 services are intended for residents of Indonesia. By registering an account, you confirm that you are physically located in Indonesia and are a legal resident. We reserve the right to verify your location through IP address detection, payment method verification, and other technical means. Access from restricted jurisdictions may result in account suspension.
To register an account with dana55, you must:
Each User is permitted only one account. Creating multiple accounts (sometimes called "multi-accounting" or "duplicate accounts") is strictly prohibited and will result in closure of all accounts and forfeiture of funds. You may not allow any other person to access or use your account. You are fully responsible for all activity that occurs under your account credentials.
dana55 operates under strict anti-money laundering (AML) and counter-terrorist financing (CTF) regulations. As part of our compliance obligations, we require all Users to complete a Know Your Customer (KYC) verification process before withdrawing funds. This process involves:
Withdrawal requests may be delayed or declined until KYC verification is complete. We reserve the right to request additional documentation at any time to ensure compliance with regulatory requirements. All documents submitted are handled in accordance with our Privacy Policy and stored securely with bank-grade encryption.
dana55 accepts deposits via Indonesian bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Danamon, OCBC NISP, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). All transactions are processed in Indonesian Rupiah (IDR/Rp). Minimum deposit is Rp 10.000. Maximum deposit limits vary by payment method and account tier—standard users may deposit up to Rp 50.000.000 per transaction, while VIP members enjoy higher limits. No fees are charged by dana55 for deposits, though your bank or e-wallet provider may apply their own charges.
Withdrawal requests are processed to the same payment method used for deposits whenever possible. Minimum withdrawal is Rp 50.000. Processing times vary by VIP tier: standard members 15-30 minutes, Silver 10-20 minutes, Gold under 1 hour, Platinum under 30 minutes, Diamond and Black Diamond instant. Withdrawals require completion of KYC verification. First withdrawals may take longer due to additional security checks.
Before withdrawing bonus funds, you must meet the applicable wagering requirements. All bonuses carry specific playthrough conditions which must be satisfied before withdrawal. Deposits must be wagered at least once (1x turnover) before withdrawal to comply with anti-money laundering regulations. We reserve the right to decline withdrawal requests that appear to violate these terms or engage in suspicious activity.
Withdrawals can only be processed to verified payment methods registered in your legal name. You may not withdraw funds to a third party's bank account or e-wallet. If the name on your payment method does not match your registered dana55 account name, withdrawals will be declined until verification is resolved.
dana55 offers various bonuses and promotional offers to new and existing Users. All bonuses are subject to specific terms and wagering requirements that must be met before any winnings can be withdrawn. Key bonus terms include:
Detailed terms for each promotion are published on the relevant promotional page. It is your responsibility to read and understand these terms before accepting any bonus.
All bets placed on dana55 are final and cannot be canceled or modified once confirmed. It is your responsibility to ensure the accuracy of your bet selections before submission. dana55 reserves the right to void bets placed on obvious pricing errors (sometimes called "palpable errors"), technical glitches, or events affected by match-fixing or unforeseen circumstances. In such cases, stakes will be refunded.
Sports betting markets are settled based on official results from recognized sports governing bodies. For football matches, results are based on the final whistle of regular time unless otherwise stated (e.g., "to qualify" markets include extra time and penalties). Abandoned or postponed matches are typically voided unless rescheduled within 48 hours. Asian handicap and over/under bets follow standard industry settlement rules. Detailed sport-specific rules are available in our FAQ section.
All casino games operate using certified Random Number Generator (RNG) technology or live dealer studios, ensuring fair and unpredictable outcomes. Game rules, RTP (Return to Player) percentages, and paytables are displayed within each game. In the event of a disconnection during live casino play, bets are settled according to the game outcome as recorded by the dealer. You can review your game history in your account dashboard at any time.
The following activities are strictly prohibited and may result in account closure, fund confiscation, and legal action:
dana55 is committed to promoting responsible gambling. We provide tools to help you maintain control over your gaming activity, including deposit limits, loss limits, session time limits, reality check reminders, and self-exclusion options. If you believe gambling is negatively affecting your life, finances, or relationships, please contact our support team immediately to activate self-exclusion or seek guidance on professional help resources. For more information, please visit our dedicated Responsible Gaming page.
We strictly enforce a 21+ age requirement. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling sites. If you suspect a minor is using our platform, please report it to our support team immediately.
To the fullest extent permitted by applicable law, dana55 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform or services, including but not limited to loss of profits, revenue, data, or goodwill. Our total liability to you for any claims arising from these terms shall not exceed the amount you deposited into your account in the 12 months preceding the claim.
We are not responsible for losses caused by circumstances beyond our reasonable control, including technical failures, internet outages, server downtime, DDoS attacks, or force majeure events. While we strive to maintain 99.9% uptime, no platform is immune to technical issues. In such events, we will make reasonable efforts to restore service promptly and settle affected bets fairly.
All content on the dana55 platform, including but not limited to logos, graphics, text, software, game designs, and trademarks, is the intellectual property of dana55 or our licensed partners. You may not reproduce, distribute, modify, or create derivative works based on our content without express written permission. Unauthorized use may result in legal action and criminal prosecution under Indonesian intellectual property laws.
These Terms & Conditions are governed by and construed in accordance with international gaming regulations and the laws applicable to dana55's licensing jurisdiction. Any disputes arising from these terms or your use of our services shall first be addressed through our internal complaints process. Contact our customer support team at [email protected] to initiate a formal complaint. We aim to resolve all disputes fairly and promptly within 30 days.
If a dispute cannot be resolved through our internal process, you agree to submit the matter to binding arbitration in accordance with the rules of a mutually agreed arbitration body, before resorting to litigation. The arbitration shall be conducted in English, and the decision shall be final and binding on both parties.
dana55 reserves the right to suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms & Conditions, engaged in fraudulent activity, or if required by regulatory authorities. Upon termination, you must immediately cease using the platform. Any remaining account balance (excluding forfeited funds due to violations) will be returned to you after deducting any outstanding liabilities.
You may close your account voluntarily at any time by contacting customer support. Before closure, you must withdraw all funds from your account. Accounts with zero balance and no activity for 12 consecutive months may be classified as dormant. Dormant accounts may be subject to monthly maintenance fees after a further 12-month period of inactivity.
By registering an account, you consent to receive communications from dana55 via email, SMS, and platform notifications. These communications may include account updates, promotional offers, security alerts, and important policy changes. You may opt out of marketing communications through your account settings, but you cannot opt out of essential service-related messages such as transaction confirmations, security alerts, or terms updates.
If you have any questions regarding these Terms & Conditions, please contact our customer support team:
We strive to respond to all inquiries within 24 hours, typically much faster during peak WIB hours.
By using dana55 services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you have any questions or concerns, please contact our support team before continuing to use our platform.
Your data and funds are protected with bank-grade SSL encryption. We implement rigorous security protocols and regular audits to ensure platform integrity.
We believe in transparency. Our terms are written in clear, understandable language. If anything is unclear, our support team is here to help.
Questions about our terms? Our 24/7 customer support team speaks fluent Indonesian and English. Contact us via live chat, email, or WhatsApp anytime.
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